Our hotel is a hot spring inn located on the highest hill in Hakone Yumoto.

The creative cuisine, which is highly rated as a gourmet inn, is a masterpiece in both taste and presentation.

You can enjoy the natural hot spring water with an abundant amount of water, which has a pH of 8.7 for beautiful skin, in the open-air bath, indoor bath, private open-air bath, and guest rooms with open-air baths.

Aura Tachibana's guest rooms are divided into two concepts: Kaze no Tate and Mori no Tate, with Kaze no Tachi being a modern guest room with an open-air bath. Mori no Yakata is a pure Japanese style guest room.

Overview of Aura Tachibana

Name

AURA TACHIBANA

Location

574 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa, Japan 250-0311

Contact address

TEL:+81460-85-5541

URL

https://www.aura-tachibana.com/en

Total number of rooms

45 rooms
-Morinotachi: 11 Japanese-style rooms, 10 Japanese-style rooms + twin beds
-Kaze no Tachi: 8 twin rooms, 4 deluxe twin rooms, 12 suites

Hot spring equipment

-Large public bath (indoor bath, open-air bath, sauna for men and women)
-Open-air bath with a view (for private use, fee applies)
-Open-air bath in guest room (Kaze no Tachi only)

In-house facilities

Tea lounge, sky lounge (depending on the season), bar lounge, banquet hall (maximum number of users: 50 people (can also be used as a conference room)), souvenir shop, vending machine, massage chair

In-house services, etc.

Shuttle bus, fax transmission available, massage service, wake-up call, home delivery

[Free-WiFi]
Free WiFi is available in all rooms, lobbies, banquet halls, and conference rooms.
<Confirmation and precautions regarding use of Free-WiFi>
-Please manage security at your own risk. Our hotel does not take any responsibility.
-Communication speed may decrease during busy times.
-You may not be able to use the service due to unexpected equipment problems, etc.
-We do not guarantee that all customers will be able to use this service. (Depending on the settings of the device you brought with you, you may not be able to use it.)
-The inn cannot be held responsible for any services or information related to internet connections.

Parking

30 cars free, first come first served

Check-in/out

Check-in 15:00 (Last check-in: 18:00) / Check-out 10:00

Payment method

You can only pay with cash and the following credit cards.
Visa, MasterCard, JCB, AMERICAN EXPRESS, Diners Club, China UnionPay

Cancellation policy

-On the day: 100% of the accommodation fee
-The day before: 50% of the accommodation fee
-From 5 days before: 30% of the accommodation fee
In case of no-show/non-arrival without notification, 100% of the accommodation fee will be charged.

Regarding measures to prevent infectiousdiseases

[Request to customers]
-Please take your temperature and check your physical condition before visiting. (If your temperature is measured at check-in and your body temperature is 37.5 degrees or higher, we recommend that you wait in your room and seek medical attention.)
-Please fill out acheck sheet regarding your physical condition and travel history . We are currently filling out the information.
-Alcohol disinfectant is available in the building, so please use it.
-Please cooperate by gargling and washing your hands frequently.
-Please cooperate in ensuring social distancing.
-If you have a fever or feel unwell, please notify the front desk.

ABOUT US

Overview of Aura Tachibana